Specified Commercial Transactions Act Disclosure
Business and transaction information disclosed under Japan’s Specified Commercial Transactions Act.
Operator
- Trade name
- Japan Forwarding.com
- Representative
- Maria Iwaki
- Business type
- Sole proprietor
- Address
- Aichi-ken, Nishio-shi, Isshiki-cho Isshiki Ishinden 242-1, Suite 1, 444-0423, Japan
- Telephone
- +81 80-8834-5854
- contact@japanforwarding.com
Prices and additional charges
- Product and service prices
- Current prices are shown on each product page, the Prices page, and the Fees and logistics page. The applicable amount is also itemized in the estimate or invoice before payment.
- Additional charges
- International shipping, packaging and optional services, insurance, payment-method fees when applicable, and taxes, customs duties or destination-country expenses. Known totals are shown before payment.
Payment, service and delivery
- Payment method and timing
- The available method is shown on the invoice. Full payment must be confirmed before dispatch unless expressly agreed otherwise.
- Service and delivery timing
- Requested services begin after order confirmation. Consolidated shipments are normally dispatched on Fridays after payment and required procedures are complete. Carrier transit times are estimates and may vary due to destination, customs or events beyond our control.
Cancellation, returns and refunds
See the Refund and Return Policy linked in the footer. Cancellation may be requested before the carrier is definitively booked. Completed services, used materials and third-party costs may be deducted. Carrier rules also apply after handover.
Contact us using the email address or telephone number above. For security and recordkeeping, we may ask that requests be submitted by email.