Parcel receiving
Current price: ¥2.000Each box or envelope delivered to the warehouse is identified, registered and linked to the customer account.
Service policy
Clear fees. Predictable logistics.
Understand when each fee applies, how consolidation works and which Friday a shipment may be dispatched.
Rule summary
- Each parcel may be stored without a storage fee for the first 30 days.
- The consolidation base fee includes up to 2 parcels. Each additional parcel costs ¥1.000 according to the current database price.
- Receiving, consolidation, preparation, packaging and shipping are separate services and may appear separately in the quote.
- Ready, paid and cleared shipments are handed to the carrier on Fridays.
“Free storage” applies only to each parcel’s free storage period. It does not include receiving, consolidation, additional parcels, materials, preparation, shipping, insurance, taxes or optional services.
Consolidation
Current price: ¥4.000Combines selected parcels into one shipment. The base fee covers the quantity shown in the current price table.
Additional parcel
Current price: ¥1.000Applies to each parcel above the quantity included in the consolidation base fee.
International preparation
Current price: ¥3.000Final checking, data organization and administrative preparation for dispatch.
How logistics works
1. Purchase and identification
The customer purchases from a Japanese store and uses the Japan Forwarding address with the customer code. Incorrectly identified parcels may be delayed.
2. Warehouse receiving
The parcel is registered with available information, weight, dimensions and external photos. Each physical volume is counted as one parcel.
3. Free storage
The free period starts on each parcel’s receiving date. Each parcel is exempt from storage fees for 30 days. The period does not restart when another parcel arrives or consolidation is requested.
4. Additional consolidation parcel
The base fee includes up to 2 parcels. Each parcel above that quantity costs ¥1.000. A consolidation with 4 parcels creates 2 additional parcels, totaling ¥2.000 in additional consolidation fees.
5. Customer decision
The customer chooses separate shipping, waiting for more purchases or consolidation. Consolidation requires a recorded request or authorization.
6. Consolidation and packaging
Selected parcels are combined and unnecessary outer packaging may be removed when safe. Consolidation may reduce volume but cannot guarantee lower shipping, which may use actual or volumetric weight.
7. Quote
The quote lists applicable services, extra materials, extended storage and carrier shipping. Insurance and optional services are added when selected or required.
8. Approval and payment
Dispatch scheduling requires quote approval, confirmed payment, a complete contents declaration and completion of any checks.
9. Friday dispatch
To enter Friday dispatch, the shipment must be fully paid and cleared by Thursday at 12:00 noon Japan time. Later approvals normally move to the following Friday. Holidays, carrier suspension, severe weather or force majeure may change the date.
10. Tracking and delivery
Tracking is provided after carrier processing. Transit estimates exclude customs holds, inspections and destination delays.
What the charge may include
- Japan Forwarding services: Receiving, consolidation, extra parcels, preparation, extended storage, extra photos, repacking or requested services.
- Materials: Boxes, envelopes, protection or special materials not included in the service fee.
- Carrier shipping: Calculated by carrier, service, destination, actual or volumetric weight and final dimensions.
- Insurance and options: Included when available and selected or required.
- Destination charges: Import taxes, duties, customs and destination carrier charges are excluded unless expressly stated.
Customer responsibilities
- Use the provided address and identification code correctly.
- Declare the actual contents, quantity and value.
- Do not send prohibited, dangerous or incompatible items.
- Keep recipient contact and address data updated.
- Review and pay the quote within its validity.
- Respond to document or clarification requests on time.
Price adjustments
Service fees may be revised due to changes in Japanese minimum wage or labor law, labor, rent, energy, materials, technology, taxes and operating costs. Own-fee changes will be announced in advance whenever possible. Carrier, fuel, insurance, exchange-rate, tax and government costs may change without notice and apply to the current quote. A paid, valid quote will not be changed retroactively except for mandatory legal, authority or carrier changes, or incorrect calculation data.
If this explanation differs from an individual quote, the accepted quote, service terms and applicable legal or carrier requirements prevail.
Frequently asked questions
What is free during the storage period?
Only the storage fee is waived during the free period. Receiving, consolidation, additional parcels, preparation, materials and shipping still apply.
When do the 30 days start?
On the date each parcel is registered as received.
How much does it cost to consolidate 4 parcels?
The base fee includes 2 parcels. This example creates 2 additional parcels: 2 × ¥1.000 = ¥2.000, plus the base fee and other applicable services.
Does consolidation always lower shipping?
No. Final shipping depends on weight, volume, destination, carrier and service.
If I pay on Friday, will it ship that day?
Normally no. Shipments cleared after Thursday noon Japan time enter the next Friday schedule.
Is Friday guaranteed?
It is the standard operating schedule. Holidays, carrier issues, inspections, weather or force majeure may change it.