Privacy Policy

Version: 1.0 Effective date: 2026-09-19

This policy explains how Japan Forwarding.com collects, uses, shares, protects and retains personal information.

1. Information collected

We may collect names, addresses, telephone numbers, email addresses, country, identification required for shipping, purchase and parcel records, payment information, IP addresses, access logs and communications.

2. Purposes

Information is used for registration, authentication, parcel receipt and identification, shipping calculations, invoicing, payments, customer support, fraud prevention, legal compliance, customs and international delivery.

3. Sharing

Information may be shared with carriers, payment providers, technical providers, customs authorities and public bodies when necessary to provide the service or comply with law.

4. International transfers

International shipping may require information to be transferred to destination countries, carriers and service providers located outside Japan.

5. Retention and security

Information is retained as necessary for service delivery, legal obligations, accounting, fraud prevention and dispute resolution. Reasonable security measures are used to reduce unauthorized access, alteration, disclosure or loss.

6. Individual rights

Individuals may request access, correction or other measures permitted by applicable law, subject to identity verification and legal retention requirements.